Free Domestic Shipping
Standard Shipping FAQs
Where is my order?
The majority of orders are dispatched within 2-3 business days via Australia Post standard shipping. Shipping times will vary depending on your location; please check our delivery timeframes below.
Once your order is shipped, you will receive a shipping confirmation email with your tracking number. Please track your order through our delivery partner websites: Australia Post: auspost.com.au
How long will delivery of my Standard Post Item take?
Shipping times will vary depending on your location; please check our delivery timeframes below.
Standard Item Delivery Times In Australia
| STATES | AUSTRALIA POST SHIPPING TIME |
|---|---|
| TAS, SA & QLD | Up to 7 – 12 business days |
| WA & NT | Up to 8 – 14 business days |
| VIC, NSW & ACT | Up to 5 – 9 business days |
International
PLEASE VISIT THE LINK TO CHECK THE DELIVERY TIME TO YOUR COUNTRY: Delivery Time
How do I divert my parcel to a new address?
Will I be notified once my order has been dispatched?
Standard Return & Refund FAQs
- We have a 7-day return policy.
- Get in touch with us within 7 days of you receiving the product to initiate the return process.
- We will issue a full refund once we receive the products in the same condition as you received them.
- We are also happy to exchange the product for something else if you are not entirely happy with your purchase.
- Please email – info@sattva-world.com.au to initiate the return/exchange process.
- You will be responsible for the return shipping.
How do I initiate a return if I am not happy with my order?
You can email us at info@sattva-world.com.au and we will be happy to help you with the return.
Can I exchange my order for something else?
Yes. You can get in touch with us via email and we will be happy to help you with an exchange. If there is a price difference we can either offer you a store credit or refund what we owe depending on the product you want as an exchange.
